King Suite
- 1 King-size bed
Ryokan · Hakone · Kanagawa
Hakone Suishoen
A serene 5-star retreat in the heart of Hakone, offering private onsens, kaiseki dining, and meticulous service.
- Private open-air baths
- Kaiseki dinner and washoku breakfast
- On-site parking and free shuttle
9.2
Perfect
221 reviews
Booking.com 9.2 · 221 reviews
About
Hakone Suishoen
Hakone Suishoen sits in the hills of Hakone, a short drive from Forest Adventure Hakone and close to the Open-Air Museum. The hotel blends traditional Japanese aesthetics with modern comfort across its suites and maisonettes, each designed with calm in mind.
The property features lovely gardens, a spa with hot spring baths, and a restaurant serving kaiseki dinners and washoku breakfasts. Guests praise the attentive staff, generous breakfast, and the blissful experience of a private in-suite onsen.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
7 reasons to book- Private onsens in many suites — Guests repeatedly mention the bliss of having a private hot spring bath in their room, ideal for complete relaxation.
- Exquisite kaiseki dining — The multi-course dinners and traditional Japanese breakfasts are crafted with care, leaving guests impressed and wanting more.
- Very attentive service — Staff are consistently described as attentive and helpful, from the front desk to housekeeping.
- Serene hillside setting with gardens — The location offers fine views and a tranquil atmosphere, with lovely gardens that guests enjoy exploring.
- Free on-site parking — Parking is available on site at no extra cost, a convenience appreciated by those driving to Hakone.
- Comfortable, well-designed rooms — Rooms are spacious and comfortable, with quality furnishings and modern amenities like air conditioning and mini-bars.
- Relaxing spa and massage — Traditional massage services receive high praise, described as blissful and rejuvenating.
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Worth weighing
3 to weigh- Check-in ends at 19:00 — The check-in window is 15:00-19:00, which may be tight for travelers arriving late in the day.
- No pets allowed — If you plan to travel with a pet, this property is not suitable.
- Limited dining options for late arrivals — Since dinner is a key culinary experience, arriving after check-in hours might affect your ability to enjoy it.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 2 Single beds
Comfort Suite
- 2 Single beds
Luxury King Suite
- 1 King-size bed
Comfort Maisonette Suite
- 2 Single beds
- Shower
- Heating
- Bathtub
- Balcony
Luxury Maisonette Suite
- 2 Single beds
- Shower
- Heating
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Wellness
- Hot spring bath
- Open-air bath
- Public Bath
- Sauna
- Massage
- Spa & wellness centre
Food & Drink
- Restaurant
- Bar/ Lounge area
- Special diet menus
- Mini-bar
- Electric kettle
Services & Facilities
- 24-hour reception
- 24-hour security
- Free shuttle service
- Room service
- Housekeeping
- Luggage storage
- Safe deposit box
- Welcome drink
Room Amenities
- Air conditioning
- Heating
- Flat-screen TV
- Trouser press
- Free toiletries
Access & Parking
- Parking
- Rooms/ Facilities for disabled
Outdoor & Activities
- Terrace
- Garden area
- Golf course
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.2/10 from 221 reviews
Booking.com · 9.2 · 221 reviews
9.2Verified guest“We were upgraded to an incredibly comfy suite with a coffee corner and sofa. Staff were so attentive, and the free on-site parking was a huge plus - exceptional service.”
9.2Verified guest“Loved our stay. The double room had central heating, a safe, and multi-channel TV. Beds were super comfy, and the staff were always helpful - a great experience overall.”
9.2Verified guest“Breakfast had plenty of goodies - a real spread.”
9.2Verified guest“The luxury suite maisonette twin had a gorgeous design we couldn't stop admiring, and the private onsen was pure bliss. Every kaiseki dinner and washoku breakfast was crafted to perfection, leaving us wanting more.”
9.2Verified guest“The hillside location offers fine views and a serene atmosphere. Our in-suite onsen was a luxurious haven, perfect for unwinding. The dinner surpassed expectations during our three-week trip, and the massage left us rejuvenated.”
9.2Verified guest“Staying at Suishoen was a delight. The luxury suite maisonette twin was fine and super comfortable, with a lovely private onsen. Location is close to the open-air museum, so exploring was easy. The traditional massage was blissful.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Getting there: Hakone Suishoen is located in Kowakidani, about a 10-minute drive from Forest Adventure Hakone. The hotel offers a free shuttle service for guests.
Nearby attractions: The Open-Air Museum is close by, as mentioned by guests, and easy to explore from the property.
519-9 Kowakidani, Hakone-Machi, Ashigarashimo-Gun, Hakone, Kanagawa, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-19:00
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 21 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 19:00, and check-out is at 11:00.
Is parking available at the hotel?
Yes, the hotel has on-site parking, and guests have noted that it is free.
Are pets allowed?
No, pets are not allowed at Hakone Suishoen.
Does the hotel have a spa or hot spring?
Yes, the hotel features a spa and wellness centre with sauna, massage services, hot spring baths, and open-air baths. Some suites also have private onsens.
Is breakfast included?
Breakfast is mentioned as a highlight, with guests praising the 'plenty of goodies' - but the input does not specify if it is included in the room rate.
Is there a restaurant on site?
Yes, the hotel has a restaurant serving kaiseki dinners and washoku breakfasts, with special diet menus available.
The bottom line
Hakone Suishoen is a standout choice for travelers seeking a serene, culture-rich stay in Hakone. With private onsens, exceptional dining, and attentive service, it delivers a truly memorable experience. The tight check-in window and no-pets policy are minor caveats, but for most guests, this is a top-tier retreat.
9.2A serene hillside haven with private onsens and refined Japanese hospitality.
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